REFUND POLICY

EFFECTIVE: 8/11/2023 3:15 PM EST

At NEEDGFX.COM / DIVERSE GRAPHIC DESIGNZ, LLC., we strive to provide exceptional graphic design services. Please take note of our refund policy:

•  

• 1.Refunds on digitally created items: We do not offer refunds on digitally created items.
•  
• 2.Revisions: We value client satisfaction and offer revisions until the design is approved. Once the design is approved by the client, no refunds will be provided.
•  

• 3.Communication and Issue Resolution: In case of dissatisfaction or any issues with the design, we encourage clients to communicate with us promptly. This allows us to address their concerns and make necessary edits to ensure their satisfaction.
•  
• 4.Additional Revisions: Any additional revisions beyond the approved design may incur extra charges. Clients will be informed about these charges beforehand.
•  
• 5.Client Responsibility: To achieve satisfactory design outcomes, it is crucial for clients to provide accurate and detailed instructions when placing their design requests.
•  
• 6.Exceptional Circumstances: Refunds will only be considered in exceptional circumstances and will be evaluated on a case-by-case basis.
•  
• 7.Policy Updates: Please note that this refund policy is subject to change and may be updated at any time. We encourage clients to review the policy periodically to stay informed.
•  
• We appreciate your understanding and cooperation. If you have any further questions or concerns, please don’t hesitate to contact us.